Your privacy, plainly explained

This Privacy Policy explains how Hankad Music LLC (“Hankad Music LLC,” “we,” “us,” or “our”), a Wyoming limited liability company, collects, uses, discloses, and safeguards your personal data. This policy applies when you visit our website, located at hankad.io (“Site”), and when you use any of our associated applications, products, platforms, or services (collectively, the “Services”).

By accessing or using our Site or Services, you signify your understanding of and consent to the data practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Site or Services.

1. Information We Collect

We collect various types of information to provide and improve our Services. This information falls into the following categories:

(a) Information You Provide Directly: This includes personal data you voluntarily provide when you create an account, upload content, set up payment methods, contact customer support, or otherwise interact with our Services. This information may include:

• Contact Information: Full name, email address, mailing address, phone number.
• Account Credentials: Username, password (encrypted).
• Payment Information: Details required for processing payouts via third-party payment processors (e.g., Payoneer account details). We do not directly store full payment card numbers.
• Artist & Content Information: Artist names, label names, biographical details, genre preferences, and any other metadata related to your music or video content.
• Communications: Records of your correspondence with our customer support or other Hankad Music LLC personnel.
• Contact Preferences: Your choices regarding receiving communications from us.

(b) Information Collected Automatically: When you access or use our Site or Services, we automatically collect certain information about your device and usage patterns. This helps us understand how our Services are used and to improve your experience. This information may include:

• Device and Usage Data: IP address, browser type, operating system, device identifiers, language settings, referring URLs, and pages viewed.
• Interaction Data: Date and time of access, time spent on pages, clicks, and interactions with features on our Site and Services.
• Performance Data: Data related to the performance of your distributed content, such as stream counts, download numbers, and listener demographics (as provided by DSPs).
• Cookie Data: Information collected through cookies and other tracking technologies (see Section 3).

(c) Information from Third Parties: We may receive information about you from third-party sources, including:

• Digital Service Providers (DSPs): Data related to the performance and monetization of your content distributed through them (e.g., streaming reports, royalty statements).
• Payment Processors: Confirmation of payment transactions and related details.
• Publicly Available Sources: Information from public profiles or databases, where permissible by law.

2. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole.

• Cookies: Small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or they expire).
• Purpose: Cookies help us remember your preferences, analyze website traffic, understand user behavior, and deliver targeted advertising.
• Your Choices: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please note that disabling cookies may prevent you from taking full advantage of the Website’s features and may impact the functionality of certain Services.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

(a) Service Provision and Operation:

• To create, maintain, and manage your account.
• To process your content for digital distribution to DSPs.
• To collect and process royalties and facilitate payouts to you.
• To provide publishing administration services on your behalf.
• To offer royalty advance programs.
• To provide customer support and respond to your inquiries and requests.

(b) Communication:

• To send you service-related notifications, updates, and administrative messages.
• To send promotional emails, newsletters, and marketing communications about our Services or relevant industry news (you can opt-out at any time).
• To notify you about material changes to our Privacy Policy or Terms of Service.

(c) Service Improvement and Analytics:

• To monitor and analyze usage and trends to improve our Site and Services.
• To personalize your experience and deliver content and features tailored to your interests.
• To conduct research and analytics to understand user behavior and market trends.
• To develop new products, features, and services.

(d) Marketing and Advertising:

• To deliver targeted advertisements and promotional content on our Site and third-party platforms.
• To measure the effectiveness of our marketing campaigns.

(e) Legal Compliance and Security:

• To comply with legal obligations, including tax, accounting, and anti-fraud requirements.
• To enforce our Terms of Service and other agreements.
• To protect the rights, property, or safety of Hankad Music LLC, our Clients, or others.
• To detect, prevent, and address fraudulent activity, illegal streaming manipulation, and other unauthorized or illegal activities.
• To respond to lawful requests and legal processes, such as subpoenas or court orders.

4. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Affiliated Companies: We may share your information with our subsidiaries, affiliates, or related entities for business and operational purposes consistent with this Privacy Policy.
• Third-Party Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing (e.g., Payoneer), data analytics, cloud hosting, customer support, and marketing assistance. These providers have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Digital Service Providers (DSPs): We share Client Content and associated metadata (which may include your artist name, label name, and other public-facing information) with DSPs to facilitate distribution and monetization of your music.
• Performing Rights Organizations (PROs) / Publishing Societies: For publishing administration services, we share necessary information with PROs and other collecting societies globally to register your compositions and collect royalties on your behalf.
• Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Hankad Music LLC, (iii) prevent or investigate possible wrongdoing in connection with the Services, (iv) protect the personal safety of users of the Services or the public, or (v) protect against legal liability. This includes responding to valid subpoenas, court orders, and government requests.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site of any such change in ownership or control of your personal data.
• With Your Explicit Consent: We will share your personal data with third parties for marketing purposes only if we have obtained your explicit consent to do so.

5. Your Rights and Choices

You have certain rights regarding your personal data. To exercise these rights, please contact us at hello@hankad.io. We may require you to verify your identity before fulfilling your request.

• Access and Correction: You have the right to request access to the personal data we hold about you and to request corrections to any inaccurate or incomplete information. You can often update your account information directly through your Hankad Music LLC Management System.
• Deletion (Right to Erasure): You may request the deletion of your personal data. Please note that we may be required to retain certain information for legal or legitimate business purposes (e.g., tax records, fraud prevention, enforcement of agreements).
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or the Services.
• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

6. Data Security

We implement industry-standard technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. These measures include data encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. You use the Services at your own risk.

7. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or relevant laws. We will notify you of any material changes by posting the updated Privacy Policy on our Site and/or by sending you an email notification to the primary email address associated with your account. The “Effective Date” at the top of this policy indicates when it was last revised. Your continued use of the Services after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

8. Third-Party Links and Children’s Privacy

(a) External Sites: Our Site and Services may contain links to websites or services operated by third parties. This Privacy Policy does not apply to the practices of such third parties. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

(b) Children’s Privacy (COPPA Compliance): Hankad Music LLC’s Services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13 without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us immediately at hello@hankad.io.

9. International Data Transfers

Hankad Music LLC’s servers and operations are primarily located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you understand and consent to the transfer of your information to the United States and the processing of your information in the United States. The data protection laws in the United States may differ from those in your country of residence.

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of laws principles.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: hello@hankad.io